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Learner Engagement Officer


£25,000 - £28,000

About the Role

To identify potential learners through proactive community and stakeholder engagement, promoting DBC and the services delivered to engage individuals to enrol onto the programmes.


  • Creation of learner referrals network to include all local stakeholders

  • Promotion of DBC services to all relevant stakeholders

  • Interview all potential learners

  • Create and maintain learner and stakeholder databases

  • Maintain regular contact with learners and local stakeholders

  • Achieve monthly start, placement and progression targets as per delivery profiles

  • Support learners to secure work experience placements and manage customer attendance on work placements.

  • Conduct work placement risk assessment

  • Attendance at all relevant networking meetings

  • Accurate completion of recruitment paper work as the initial part of the funding administration process

  • Liaise and communicate with other team members to ensure learner progress

  • Registering new learners, managing online advertising, and updating the vacancy management system

  • Development/maintenance of relationship with employers to ensure learner progress

  • Act as the local Safeguarding Representative, ensure company procedures are adhered to

  • Any other duties as required by the SMT and line manager

Skills and Experience

  • IAG Level 3 qualification (desirable)

  • Safeguarding Level 2 training (desirable)

  • Expert communicator both written and verbally

  • Passionate about people

  • Sensitive to the needs of learners, young people and vulnerable members of society

  • Ability to travel around East Midlands

  • Professional demeanor to represent our client and the national programme in the best light

  • Self-motivated and able to work without supervision

  • Resilient and able to seek new business opportunities

  • Organised and punctual

  • Able to work as an integral team member

  • Able to deliver work at a high standard

  • IOSH (desirable)

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