Learner Engagement Officer

East Midlands, UK

Full Time


About the Role

To identify potential learners through proactive community and stakeholder engagement, promoting DBC and the services delivered to engage individuals to enrol onto the programmes.


  • Creation of learner referrals network to include all local stakeholders

  • Promotion of DBC services to all relevant stakeholders

  • Interview all potential learners

  • Create and maintain learner and stakeholder databases

  • Maintain regular contact with learners and local stakeholders

  • Achieve monthly start, placement and progression targets as per delivery profiles

  • Support learners to secure work experience placements and manage customer attendance on work placements.

  • Conduct work placement risk assessment

  • Attendance at all relevant networking meetings

  • Accurate completion of recruitment paper work as the initial part of the funding administration process

  • Liaise and communicate with other team members to ensure learner progress

  • Registering new learners, managing online advertising, and updating the vacancy management system

  • Development/maintenance of relationship with employers to ensure learner progress

  • Act as the local Safeguarding Representative, ensure company procedures are adhered to

  • Any other duties as required by the SMT and line manager

Skills and Experience

  • Safeguarding Level 2 training (desirable)

  • Expert communicator both written and verbally

  • Passionate about people

  • Sensitive to the needs of learners, young people and vulnerable members of society

  • Ability to travel around East Midlands

  • Professional demeanor to represent our client and the national programme in the best light

  • Self-motivated and able to work without supervision

  • Resilient and able to seek new business opportunities

  • Organised and punctual

  • Able to work as an integral team member

  • Able to deliver work at a high standard

  • IOSH (desirable)

  • IAG Level 3 qualification

About DBC

DBC Training (DBC), has been supporting people into employment and onto skills since 2000. We have helped improve the lives of over 30,000 individuals and supported over 6,000 businesses to recruit and upskill their employees and reach their potential.

DBC is an award-winning employment and training provider, offering high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential.

Our mission is “To SPARK potential and develop talent, to transform lives and fulfil aspiration”.

The people at DBC are fundamental in developing excellent products and services that successfully support employers to grow talent for their businesses and subsequently support the communities in which they work and economic growth.

*** Please note: contract of employment with DBC Training is subject to a reasonable DBS check return and 2 satisfactory references***