01332 295588
3-4 St Peters Churchyard, Derby, DE1 1NN
SALES EXECUTIVE
Start date: Flexible
Level: 4
Typical Duration: 18 Months
This programme is for employees who work in a senior account management role in B2B/B2C, selling specific products/services.
Our training is designed to support apprentices to plan their sales activities, establish customer rapport, trust & relationships, lead end-to-end sales interactions, retain & grow customer accounts, & generate new business via: contacting prospective customers, qualifying opportunities & closing sales.
At the end of our training, the learner will be an expert in their organisation's products/services, analysing customer needs & creating solutions.
Our training is delivered via a blended approach (online/face-to-face) by an industry professional.
SALES EXECUTIVE LEARNER JOURNEY
SALES
SALES EXECUTIVE
Start date: Flexible
Level: 4
Typical Duration: 18 Months
Excellent sales people represent your brand through creating a positive buying experience for your customers. Your business needs to ensure that sales staff are motivated, upskilled and able to meet the targets required to be successful. This apprenticeship programme is aimed specifically at sales professionals working in senior roles or account management positions.
Our training is designed to support employees who are looking to advance their career in a sales environment and are responsible for selling specific products or services in either a business-to-business or a business-to-customer role. This is also ideal for those in account management positions looking to improve sales from their existing clients.
Understanding your business needs and mapping those challenges to key areas of the training is part of the service and we look to identify where our expert trainers can add real value to your sales team.
We help develop the skills needed to plan their sales activities, establish customer rapport, build trust, develop relationships, lead end-to-end sales interactions, retain & grow customer accounts, and to generate new business via: contacting prospective customers, qualifying opportunities & closing sales by analysing customer needs and creating solutions.
Our expert development coaches work with you to deliver training virtually and on-site to demonstrate real impact on your sales performance.
Building rapport, identifying customer needs and collaborative working
Time management, profit and loss principles and return on investment
Customer experience, negotiation and responding to challenges
Product and service features and structure of marketplace
Management, sales territory management and leadership styles
Principles behind management and collaboration between sales
Month 1
Month 2
Month 3
Month 6
Month 5
Month 4
Product or service selection for the user and developing strategies
Market characteristics, market development and segmentation
Sales objections and delivering sales presentations
Month 7
Month 8
Month 9
Communication for customer engagement and effective relationships
Sales proposals and emotional intelligence models and selling
Market intelligence including collecting, analysing and interpreting data
Month 12
Month 11
Month 10
Month 13
Month 14
Month 15
Presentation skills and customer relationship management
Types of cost and their importance, discounting and pricing variations
Use of digital media to promote and deliver the sales strategy
Month 18
Month 17
Month 16
End-point assessment
Scenario based test, competency-based interview, portfolio of evidence, presentation of work-based project and profession discussion on CPD
For more information on apprenticeships,
please contact us on 01332 947973.
For more information on the apprenticeship incentives, please contact us on 01332 947973.