Recruitment Resourcer

Department: Business Development

Reporting to: Head of Business Development

Location: East Midlands

To liaise with prospective learners and employers to fill apprenticeship vacancies, making sure to maintain a high level of communication and accuracy at all times.

Key Responsibilities:

  • Schedule and attend employer/learner appointments 

  • Liaise with sales and operational teams to update on completed activities 

  • Explain the product or service to potential learners and clients and handle inbound client queries 

  • Offer suitable Information, Advice and Guidance to all parties 

  • Achieving personal and department KPI targets set by the business including completion of internal processes to high standards to ensure compliance with funding body requirements 

  • Communicating professionally with all levels of clients to ensure the recruitment process is successful and efficient and ensure vacancies are filled in a timely manner 

  • Undertake necessary training to professionally develop and keep abreast with current practices and legislation within the sector 

  • Creation of learner referrals network to include all local stakeholders 

  • Interview all potential learners and provide constructive feedback to improve employment prospects for the individual 

  • Create and maintain learner and stakeholder databases 

  • Actively promote DBC Training in the local community through maintaining regular contact with learners and local stakeholders including attendance at all relevant networking meetings 

  • Accurate completion of handover paperwork as the initial part of the funding administration process to enable seamless enrolment 

  • Liaise and communicate with other team members to ensure effective account management 

  • Registering new learners, managing online advertising, and updating the vacancy management system 

  • Development/maintenance of relationship with employers to ensure learner progress

Experience and Skills:

  • Ideally come from an apprenticeships/work based learning background 

  • Ability to work under pressure and meet deadlines 

  • Computer literate with understanding of using cloud based services (SharePoint etc.) 

  • Excellent telephone skills 

  • High degree of accuracy in all written work 

  • Demonstrated ability to prioritise issues to meet expectations 

  • Ability to build strong working relationships (internal/external) 

  • Excellent communication skills – verbal and written 

  • Good levels of customer service and professionalism with both learners and clients



  • IAG Level 3 

  • Full UK driving license 

  • Safeguarding Level


Send CV and Covering Letter to