Learner Engagement Officer  

Department: Employability

Reporting to: Senior Business Manager

Location: Derby

Salary: Up to £22,000

To identify potential learners through proactive community and stakeholder engagement, promoting DBC and the services delivered to engage individuals to enrol onto the programmes. 

Key Responsibilities:

  • Creation of learner referrals network to include all local stakeholders  

  • Promotion of DBC services to all relevant stakeholders 

  • Interview all potential learners  

  • Create and maintain learner and stakeholder databases  

  • Maintain regular contact with learners and local stakeholders 

  • Achieve monthly start, placement and progression targets as per delivery profiles 

  • Support learners to secure work experience placements and manage customer attendance on work placements. 

  • Conduct work placement risk assessment  

  • Attendance at all relevant networking meetings 

  • Accurate completion of recruitment paper work as the initial part of the funding administration process 

  • Liaise and communicate with other team members to ensure learner progress 

  • Registering new learners, managing online advertising, and updating the vacancy management system 

  • Development/maintenance of relationship with employers to ensure learner progress 

  • Act as the local Safeguarding Representative, ensure company procedures are adhered to 

  • Any other duties as required by the SMT and line manager 


Experience and Skills:

  • Safeguarding Level 2 training (desirable)  

  • Expert communicator both written and verbally 

  • Passionate about people 

  • Sensitive to the needs of learners, young people and vulnerable members of society 

  • Ability to travel around East Midlands 

  • Professional demeanor to represent our client and the national programme in the best light 

  • Self-motivated and able to work without supervision 

  • Resilient and able to seek new business opportunities 

  • Organised and punctual 

  • Able to work as an integral team member 

  • Able to deliver work at a high standard 

  • IOSH (desirable) 

  • IAG Level 3 qualification  

*** Please note: contract of employment with DBC Training is subject to a reasonable DBS check return and 2 satisfactory references*** 


Send CV and Covering Letter to info@dbc-training.co.uk