

Improvement Technician
APPRENTICESHIP
LEVEL 3
IMPROVEMENT TECHNICIAN
Start date: Flexible
Typical duration: 18 Months
Improvement Technicians are responsible for the delivery and coaching of improvement processes within an area of responsibility, often associated with Lean and Six Sigma methodologies. They help organisations to form and maintain a culture of continuous improvement, and deliver financial benefits through revenue improvement, cost reductions and cost avoidance.
‘Lean Six Sigma’ is powerful combination of the ‘Lean’ and ‘Six Sigma’ methodologies. ‘Lean’ has a focus on eliminating process waste, increasing process speed and minimising lead times. ‘Six Sigma’ has a focus on eliminating process defects and process variation. The principles are applicable to both the manufacturing and service sectors. Typically, Technicians work as a member of an operational team to resolve problems - preventing re-occurrence, engaging others in issues affecting them and to support the improvement of performance.
MODULE 1
Introduction to programme, including setting expectations
MODULE 2
Compliance and Health and Safety
MODULE 3
Self Development
MODULE 4
Project Management
MODULE 5
Change Management
MODULE 6
Principles and Methods
MODULE 7
Project Selection and Scope
MODULE 8
Problem Definition
MODULE 9
Mapping and Data
MODULE 10
Statistics, capability and performance
MODULE 11
Experimentation
MODULE 12
Sustainability and Control Measures
END-POINT ASSESSMENT
Multiple Choice Test, Project report with presentation and discussion, Professional discussion