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Sales Agent

Customer Sales Advisor- Guaranteed Interview

Our 5-day Sector-based Work Academy is a comprehensive and interactive course designed to help you step into employment. Working alongside First Source, this course is designed to provide you with the specific skills and knowledge to be successful during the interview process.   

Job Description:

We are looking for advisors to come and join us on our successful outbound sales campaign here in Derby! 

This is a challenging but rewarding outbound role, working within Sky’s mobile team. 
You will be contacting existing Sky customers to discuss new mobile products and services that we have on offer. Whether the focus be mobile, sims or tablets you can be expected to have some great uplifting conversations with our customers! 

Your day will start with a morning brief with your team. Here you’ll discuss the focus of the day and hear of any updates and changes to offers and promotions. From here you’ll go live; outbound dialling existing customers; what you have to offer may double their viewing enjoyment! 

You’ll be upselling the following: 

· Sky Mobile Devices (New Contracts or SWAP12/24) 

· Sky SIM Only 

· Sky Tablets and Ipads 

· Sky Accessories 

Regular training and support will be available however team work really does make the dream work! You will work alongside a great team of advisors, like yourself, who you’ll be able to share best practice with. 




Learning Method



Level One

5 days


Fully funded


Course Overview:

What will I gain?

  • Level 1 Customer service

  • Level 1 Award in Personal Development

  • Interview preparation

  • Guaranteed Interview

How will I learn?

We have a range of flexible learning methods available to suit your needs. You can attend this course at our Derby Centre 

  • Friary Works, 119 A Friar Gate, Derby DE11E

Am I eligible?

  • Aged 18+ – no maximum age limit 

  • Have the right to live and work in the UK 

  • Have been a British/EU citizen for the last 3 years 

  • To be unemployed and seeking work 

For more information or to book your place on the next available course, call us on 01332 295588 or click Book Now below.

This contract is funded by European Social Fund. 

This is the ESF logo
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