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CUSTOMER SERVICE AGENT APPRENTICESHIP

EUROPCAR


19/04/2022

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This is your chance to secure a guaranteed interview with Europcar via one of our Sector-Based Work Academy Programmes. 

 

With over 60 years’ experience and around six million drivers in 2014, Europcar is a world player and Europe’s leading vehicle rental firm. With a presence in more than 140 countries worldwide, the group’s network provides short- and medium-term vehicle rental solutions for its customers

The Role of Customer Care Agents will be required to manage inbound and outbound enquiries from a variety of consumer and corporate customers, at all stages of the rental journey. Managing a wide variety of contact methods and using various systems and customer platforms, the Customer Care Agent will ensure an exceptional level of service is provided. 

Course information:

What will I gain?

  • Level 1 Award in Customer Service

  • Building working relationships with customers

  • Developing effective communication skills

  • Guaranteed interview

Course information:

How will I learn?

We have a range of flexible learning methods available to suit your needs. You can attend this course remotely

Course information:

Am I eligible?

  • Aged 16+ – no maximum age limit 

  • Have the right to live and work in the UK 

  • Have been a British/EU citizen for the last 3 years 

  • To be unemployed and seeking work 

For more information or to book your place on the next available course, call us on 01332 295588 or click Book Now below.