Enhance your knowledge and skills through our online courses
This qualification will give you the underpinning knowledge that is required to ensure you can successfully work in a range of different environments in a business administration role. You will develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events.
Level: 2
Duration: Up to 8 weeks
Start date: Flexible
This qualification will provide you with the knowledge and understanding required to successfully lead a team. You will develop knowledge around the principles of team leading and the general workings of a business as well as how important it is for a team leader to be able to successfully communicate with a range of stakeholders.
Level: 2
Duration: Up to 8 weeks
Start date: Flexible
This qualification will develop an understanding of lean organisation techniques and the skills required to work effectively in a team in the business sector. As part of continuous professional development, our online learning resources provide the skills and knowledge needed to use lean organisation and business improvement techniques.
Level: 2
Duration: Up to 8 weeks
Start date: Flexible
Level 2 Certificate in the Principles of Dementia Care
Our online Dementia Care certificate is designed to help you grasp the intricacies of this condition and acquire effective strategies for aiding those impacted by it. The curriculum encompasses vital subjects, including effective communication techniques and person-centered approaches that consider an individual's unique needs throughout their journey through this challenging phase of life.
Level: 2
Duration: Up to 8 weeks
Start date: Flexible
This qualification will provide you with the underpinning knowledge required by employers to work in a range of different environments in a customer service role. You will develop essential knowledge of how to carry out customer service related tasks such as how to manage information and support events.
Level: 2
Duration: Up to 8 weeks
Start date: Flexible
This qualification aims to provide you with a thorough understanding of retail operations, including effective customer service, teamwork and understanding what to expect when working in the retail sector
Level: 2
Duration: Up to 8 weeks
Start date: Flexible
Level 2 Certificate in Digital Marketing
This certificate is tailored for those who are looking to establish a strong foundation, especially if they have limited or no prior exposure to digital marketing concepts. Encompassing the fundamentals of marketing strategy, the course delves into areas such as social media, email marketing, and SEO (Search Engine Optimization) within the context of comprehensive marketing campaigns.
Level: 2
Duration: Up to 8 weeks
Start date: Flexible
Level 2 Certificate in Awareness of Mental Health Problems
Our online Mental Health Awareness certificate is designed to enhance your understanding of mental health and its diverse range of challenges. This mental health course equips you with the knowledge required to recognize prevalent mental health issues and effectively interact with individuals who are dealing with them.
Level: 2
Duration: Up to 8 weeks
Start date: Flexible
Gain a basic understanding of the world of digital marketing and develop industry skills and knowledge. From branding to influencer marketing, this course will help you prepare for a career within this growing industry.
Level: 3
Duration: 10 weeks
Start date: Flexible
Employers are often interested in candidates who can demonstrate an understanding of the importance of interacting appropriately with customers, clients and colleagues. Studying this course will provide an in-depth understanding of the key areas associated with giving effective IAG. Knowledge and skills learnt will include signposting, referrals, record keeping, confidentiality and communication/listening techniques.
Level: 2
Duration: Up to 8 weeks
Start date: Flexible
Level 2 Certificate in Equality and Diversity
Our online Equality and Diversity certificate is designed for both individuals and employers seeking to enhance their skill sets for career advancement. It caters to those interested in fostering social awareness and seeking diversity training for professional growth in the workplace, community, or personal life.
Level: 2
Duration: Up to 8 weeks
Start date: Flexible
Our range of fully-funded online courses are available to help you achieve your goals.
We offer flexible training opportunities to help people acquire new skills and knowledge - giving you the advantage when seeking employment and/or career progression.
Flexible learning options are available either online or at your nearest DBC training centre.