Level 2 certificate in INFORMATION, ADVICE AND GUIDANCE
Our online Information, Advice and Guidance certificate is designed to provide you with an understanding of delivering impactful Information, Advice, and Guidance (IAG).
This certificate is tailored for those who are looking to acquired knowledge and skills which will encompass directing individuals, making referrals, maintaining records, upholding confidentiality, and mastering communication and active listening methodologies.
Join us for an engaging learning experience that will help you take your first steps into employment in IAG.
Available fully funded
What will I learn?
Information, advice or guidance in practice
Developing interaction skills for information, advice or guidance
Signposting and referral in information, advice or guidance
Information, advice or guidance - context
Skills for advice providers
How will I learn?
We have a range of flexible learning methods available to suit your needs. You can attend this course online, with the support of one of our dedicated tutors.
Am I eligible?
Aged 19+ – no maximum age limit
Have the right to live and work in the UK
Have been a British/EU citizen for the last 3 years