Business Development Executive

Department: Business Development

Reporting to: Head of Business Development

Location: East Midlands

Key Responsibilities:

  • Contacting businesses and private individuals by telephone, face to face meetings to promote our contract portfolio focussing on apprenticeships and traineeships 

  • Explain DBC’s products/services to potential customers and promote training solutions 

  • Handle inbound client queries and convert into sales opportunities 

  • Conduct business needs analysis to secure suitable skills/commercial opportunities 

  • Record customer details including reaction to the product or service offered 

  • Review and develop regional engagement plan based on local labour market demands 

  • Proactively follow up leads generated from canvassing by colleagues 

  • Deliver and contribute to DBC training’s sales strategy and employer engagement 

  • Contact customers to follow up on initial interaction and progress to sale 

  • Use of initiative to identify opportunities with companies who are not already on the database 

  • Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business 

  • Achieving personal and department KPI targets set by the business on a monthly and quarterly basis 

  • Communicating professionally with all levels of clients to ensure the recruitment process is a success 

  • Completion of necessary paperwork to high standards to ensure compliance with funding body requirements 

  • Actively promote DBC Training in the local community and raise company profile 

  • Undertake necessary training to professionally develop and keep abreast with current practices and legislation within the sector 

  • Undertake any other routine task as required by DBC Training

Experience and Skills:

  • Ideally come from an apprenticeships/work based learning background 

  • Ability to work under pressure and maintain a high level of customer service 

  • Recent experience of working within a sales environment preferably in a proactive field based role 

  • Excellent telephone and interpersonal skills including Teams / Skype etc. 

  • High degree of accuracy and data management within a CRM 

  • Demonstrated ability to prioritise issues to meet deadlines 

  • Ability to build strong working relationships (internal/external) 

  • Excellent communication skills – verbal and written 

  • Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation

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