Business Development Executive

Department: Business Development

Reporting to: Director of Business Growth

Location: East Midlands

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Key Responsibilities:

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• Contacting businesses and private individuals by telephone, face to face meetings to promote our contract portfolio focussing on apprenticeships and traineeships 

• Explain DBC’s products/services to potential customers and promote training solutions 

• Handle inbound client queries and convert into sales opportunities 

• Conduct business needs analysis to secure suitable skills/commercial opportunities 

• Record customer details including reaction to the product or service offered 

• Review and develop regional engagement plan based on local labour market demands 

• Proactively follow up leads generated from canvassing by colleagues 

• Deliver and contribute to DBC training’s sales strategy and employer engagement 

• Contact customers to follow up on initial interaction and progress to sale 

• Use of initiative to identify opportunities with companies who are not already on the database 

• Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business 

• Achieving personal and department KPI targets set by the business on a monthly and quarterly basis 

• Communicating professionally with all levels of clients to ensure the recruitment process is a success 

• Completion of necessary paperwork to high standards to ensure compliance with funding body requirements 

• Actively promote DBC Training in the local community and raise company profile 

• Undertake necessary training to professionally develop and keep abreast with current practices and legislation within the sector 

• Undertake any other routine task as required by DBC Training

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Experience and Skills:

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• Ideally come from an apprenticeships/work based learning background 

• Ability to work under pressure and maintain a high level of customer service 

• Recent experience of working within a sales environment preferably in a proactive field based role 

• Excellent telephone and interpersonal skills including Teams / Skype etc. 

• High degree of accuracy and data management within a CRM 

• Demonstrated ability to prioritise issues to meet deadlines 

• Ability to build strong working relationships (internal/external) 

• Excellent communication skills – verbal and written 

• Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation

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Send CV and Covering Letter to

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