DBC trains and develop thousands of individuals each year. We work with a diverse mix of people, ranging from school leavers just starting out on an Apprenticeship, to the long-term unemployed who are looking for a job. Find some of our inspiring stories of our learners, partners and stakeholders below. Could you be next?
DBC have been working in partnership with Rail Gourmet for their recruitment requirements in Derby and Nottingham. Rail Gourmet face quite unique challenges when recruiting for the “On Board Train Hosts”, this is a very demanding role, with a requirement for exceptional customer service, high levels of sales, a good grounding of basic maths and a flexibility around work hours, there is also a requirement to be physically fit and strong to manoeuvre the trolley safely in a train environment, all of this whilst delivering exceptional service!
DBC worked with Rail Gourmet and Jobcentre Plus to specifically construct a Sector Based Work Academy to meet the needs of the business, a 5-day training programme was put together to cover all of the aspects of the job role, Rail Gourmet guaranteed interviews for all of the 10 DBC customers. Charlotte Alcock of Rail Gourmet was very impressed with the quality and calibre of the candidates that she interviewed on their final day "Congratulations to DBC on a fantastic day, everyone attended timely, prepared, informed and committed to wanting to work for Rail Gourmet, thank you and well done"
In conclusion, Rail Gourmet were extremely happy with DBCs recruitment Service from inception to end. Charlotte Alcock stated "DBC Training in partnership with Jobcentre plus have been exceptional, they were able to fill 100% of my current vacancies and a bank of future recruits. The level, ability and diversity of the candidates they supplied were excellent. Throughout the recruitment process it became apparent that a high number of the candidates would also benefit from an Apprenticeship in Customer Service, DBC again offer this service and candidates were selected. The Sector Based Work Academy ran by DBC was tailored to Rail Gourmet requirements. The candidates were very well educated on all aspects of the job requirements and demonstrated this at the interview. An excellent recruitment and training service from start to end, we look forward to working in partnership with DBC Training on our future Sector Based Work Academies"
Before attending DBC Training, Mesha attended college where she completed her first year towards her AS levels in Psychology, Sociology and Religious Studies. After completing her first year, Mesha decided college was not for her and replied to an advert on DBC Training's website looking for young people to join our apprentice programme. DBC Training have helped Mesha tailor her CV and conducted mock interviews with her. Mesha is now working for Sentricare completing her Level 2 Business Administration apprentice.
What Mesha had to say: "DBC Training really helped me with my motivation and confidence in finding an apprenticeship. They spent time coaching me through interview techniques and helping me understand how best to answer interview questions. I feel this really helped me in gaining my apprenticeship with Sentricare".
Professional Work Club
Christian (46) was a Senior Operations Manager before being referred to DBC Training to join our Professional Work Club, having been unemployed for 3 months.
The DBC Professional Work Club has been designed specifically for those individuals who are currently unemployed but with a professional background. The aim of the Work club is to ensure that our customers are fully up-to-date with the latest skills and tools to assist them in securing employment. It's also a great opportunity for like-minded professionals to share their experiences and contacts in the world of work.
In addition to the Professional Work Club, Christian completed an Excel Expert, Understanding Business Accounts and Access course gaining certified qualifications. As a final success Christian then secured employment as an Operations Manager at DB Systems. Christian quoted "A great approach to taking on board new skills in a supportive environment, thanks for all your help".
Michael, 43 from Allenton had been unemployed for just over 4 years with health issues. Michael was referred to DBC Training via Jobcentre Plus, his main aim was to increase his confidence and secure full time employment. Michael's previous work history was in Customer Service.
Michael was invited to a Sector Based Work Academy run in partnership with DBC Training, Jobcentre Plus and Rail Gourmet. The SBWA lasted five days. During the course Michael and another nine candidates were taught the practical principals of being an On Board Host with Rail Gourmet, this included customer service, cash handling, sales and basic mathematics alongside how to "manage a trolley" on a busy train! Michael also gained an Online Basics qualification.
Michael successfully secured a position at Rail Gourmet. Michael's trainer said "Michael was a credit to teach and his dedication in securing full time employment was fantastic."
Michael was really happy to gain his position and said "I would like to say thanks to the staff at DBC Training. The course has been fantastic and I have really enjoyed being part of it. I am looking forward to my new career working for Rail Gourmet."
Gareth Bingham from Chesterfield is celebrating after going from long-term unemployed to a trainee manager at McDonalds in just six months. He thanks the Workskills programme run by Chesterfield College, funded through DBC Training.